Terms & Conditions
Last updated: August 2026
1. About these terms
These Terms & Conditions (“Terms”) govern your use of the Atlas platform — the website at myatlas.fit, the Atlas mobile apps, and related services (together, “Atlas” or the “Service”). Atlas is operated by Aris Panayiotou, a sole trader based in Cyprus (“we”, “us”, “our”). Contact: aris@myatlas.fit.
By creating an account, applying for early access, or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service. If you use Atlas on behalf of a gym, studio, or business, you confirm you’re authorised to accept these Terms for that organisation.
Some terms differ depending on whether you are a Member (an individual consumer using the app) or an Operator (a business). Where that’s the case, it’s stated. Read these Terms together with our Privacy Policy.
2. Definitions
- Operator — a gym, studio, personal trainer, physiotherapy practice, or similar business that uses Atlas to run its offering (classes, bookings, passes, programs). Operators use Atlas in a business (B2B) capacity.
- Member — an individual who uses the Atlas app, whether independently or as a client/member of an Operator. Members typically use Atlas as consumers.
- Founding Partner — an Operator accepted into our early-access programme (section 6).
- Content — material created or uploaded through Atlas (e.g. programs, templates, gym details, logos). Content does not include personal data such as workout logs, which is governed by data-protection law and the Privacy Policy (see section 13).
- Atlas Content — the Service and everything we provide in it, including the exercise library, videos, illustrations, and software.
3. Eligibility & accounts
- You must be at least 14 — the age of digital consent in Cyprus under the GDPR (Law 125(I)/2018) — to use Atlas, and at least 18 to open an Operator account or accept the Founding Partner offer.
- Atlas is not directed at children under that age. This is consistent with the Privacy Policy.
- You’re responsible for keeping your login credentials secure and for activity under your account. Tell us promptly at aris@myatlas.fit if you suspect unauthorised use.
- You agree to give accurate information and keep it up to date — including a current email address, which we use for notices (see section 19).
4. The Service
Atlas is a fitness platform. Depending on your role, it lets you:
- Operators: publish and assign programs, schedule classes, take bookings, set up, assign and track session passes (packs or memberships — Members pay for these offline, see section 7), run challenges, invite members, and manage your roster.
- Members: access a training app with an exercise library (with HD video demos on the majority of exercises), follow programs, log workouts, track progress, and join challenges — free of charge.
Atlas is offered on an early-access basis. Features may change, be added, or be removed as the product evolves (see section 10).
5. Members and the free app
The Atlas app is free for Members and doesn’t require a subscription. If you join an Operator (for example via an invitation link or gym code), that Operator can assign you programs, invite you to classes, and manage passes relating to your membership with them. Your relationship, payments, and any in-person services with that Operator are between you and the Operator (see section 7).
6. Operator accounts & the Founding Partner offer
If you’re accepted as a Founding Partner, then unless we agree otherwise in writing:
- You receive 6 months of Atlas Pro at no charge, starting when your account is set up.
- We may help set up your account (classes, passes, initial programs) as part of onboarding.
- There is no long-term lock-in during the free period, and no payment card is required to start.
- Before the 6-month period ends we’ll notify you (see section 19) so you can decide whether to continue on a paid plan. If you don’t, your account moves to our then-current free tier (or is limited accordingly) — we won’t charge you without your agreement.
The Founding Partner offer is discretionary and limited. We may set reasonable usage limits per plan tier.
7. Fees, payments & what Atlas does not do
- Atlas does not process payments between Members and Operators. Operators collect payment from their Members using their own methods (e.g. cash, bank transfer, their own card provider). Atlas records and tracks passes and sessions but is a ledger, not a payment processor. We are not a party to, and are not responsible for, payments, refunds, or disputes between a Member and an Operator.
- The in-app pass balance (including automatic pass “refunds”/credits on an in-window cancellation, and pass extensions after a gym closure) is Atlas’s good-faith record only — it is not a payment or monetary refund by us, and is not a guarantee of entitlement. The Operator remains responsible to its Members for the underlying entitlement and for reconciling any discrepancy against its own records.
- Where fees become payable to us for a paid Operator plan (after any free period), they’ll be at our then-current prices, notified in advance. Fees, currency (EUR) and any applicable taxes will be set out when you take up a paid plan.
8. Acceptable use & Operator responsibilities
You agree to use Atlas in good faith for its intended purpose, and not to:
- break the law or infringe anyone’s rights (including intellectual-property or privacy rights);
- upload or enter third-party personal data without a lawful basis or consent to do so;
- harass, abuse, threaten, or defame other users;
- upload content that is unlawful, misleading, harmful, or that you don’t have the right to share;
- misrepresent your identity or your authority to act for an Operator;
- attempt to gain unauthorised access to the Service or other users’ data;
- copy, scrape, resell, sublicense, reverse-engineer, or create derivative works from Atlas or the exercise library, except as allowed by law;
- interfere with or disrupt the Service, or use it to send spam or malware.
If you are an Operator, you additionally warrant and agree that:
- you hold the qualifications, registrations, and insurance appropriate to the services and advice you deliver through Atlas, and you are solely responsible for the suitability and safety of the programs and content you assign to Members;
- you have a lawful basis to invite and manage your Members and to enter their personal data, and you will not use Member contact data for purposes beyond your own relationship with that Member (e.g. unrelated marketing) without a lawful basis;
- the information you enter is accurate.
Breach of this section may lead to content removal, suspension, or termination (section 17).
9. Your Content and intellectual property
- You keep ownership of Content you create (e.g. programs or templates you build). You grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, process, and sublicense to our service providers/sub-processors solely to operate and provide the Service (for example, storing media with our hosting providers, or showing a program to the Members you assign it to). This licence covers Content only; personal data is handled under section 13 and the Privacy Policy, not under this licence.
- If you submit a template to the Discover / community feed, you grant us and other Atlas users a non-exclusive, worldwide, royalty-free, sublicensable licence to view and use it within Atlas. This licence is irrevocable and perpetual in respect of copies already distributed to other users — withdrawing a template or closing your account does not strip other users of templates they have already adopted. You warrant that you own or have the right to submit it. We may review, approve, reject, or remove community submissions at our discretion; we do not guarantee that submissions are reviewed before they appear.
- Atlas Content — the platform, software, exercise library, videos, and illustrations — is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable licence to use it through the Service; we reserve all other rights.
- You’re responsible for holding the rights to any logos, images, or other material you upload.
10. Availability & changes to the Service
Atlas is provided on an “as is” and “as available” basis, especially during early access. We don’t guarantee it will be uninterrupted or error-free, or that any feature will remain available. We may modify, suspend, or discontinue parts of the Service; where a change materially and adversely affects a Member’s use, section 18 (changes) and your statutory rights apply.
11. App stores
Our mobile apps are distributed through the Apple App Store and Google Play, and your use is also subject to the relevant store’s terms.
Where you obtained the app from the Apple App Store: these Terms are between you and us, not Apple; Apple has no obligation to provide support or maintenance for the app; Apple is not responsible for any product warranties or for addressing any claims relating to the app (including product-liability, legal/regulatory compliance, and intellectual-property claims); and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not located in a country subject to a US Government embargo or designated a “terrorist supporting” country, and are not on any US Government restricted-parties list.
12. Health & “not medical software”
Atlas is a fitness tracking tool, not medical software, and does not provide medical advice, diagnosis, or treatment. Exercise content — including anything an Operator, trainer, or physiotherapist shares through Atlas — is for general fitness purposes only. Always consult a qualified professional before starting or changing an exercise programme, particularly if you have an injury or health condition. You use exercise content at your own risk. Operators (not Atlas) are responsible for the safety and suitability of the programs and advice they deliver (see section 8).
13. Privacy, data protection & our roles
We process personal data as described in our Privacy Policy (EU GDPR; Cyprus Commissioner for Personal Data Protection). Our roles differ by context:
- For personal data a Member provides directly or generates using the app independently (e.g. a solo user’s workout logs), Atlas is the controller, as described in the Privacy Policy.
- For Member personal data that an Operator collects or manages through Atlas (e.g. assigning programs, managing rosters and passes), the Operator is the controller and Atlas acts as a processor on the Operator’s documented instructions, in accordance with GDPR Article 28.
- Where we process health or other special-category data (GDPR Article 9), we do so on the basis set out in the Privacy Policy and/or on an Operator’s instruction; you should not enter health data unless asked to.
- Exercising your rights: for data Atlas controls, contact us (section 22); for data an Operator controls, contact that Operator, and we will assist as processor.
14. Disclaimers & limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence or gross negligence, for fraud or fraudulent misrepresentation, for compensation you are entitled to under GDPR Article 82, or for any liability that cannot be excluded under applicable law. Your statutory rights as a consumer are not affected.
14A. If you are a Member (consumer)
We provide the app with reasonable care and skill. Where EU consumer law (including the Digital Content Directive (EU) 2019/770 as implemented in Cyprus) gives you conformity and remedy rights, those rights apply and are not excluded by the “as is” wording in section 10. We do not exclude liability for direct loss you suffer, including loss of your workout history/data, where it results from our breach. We are not liable for loss that was not reasonably foreseeable, or for content or advice provided to you by an Operator or another user.
14B. If you are an Operator (business)
To the extent permitted by law, we are not liable for loss of profits, revenue, business, goodwill, or data, or for any indirect or consequential loss; and our total liability arising out of or in connection with the Service is limited to the greater of the fees you paid us in the 12 months before the claim, or €100. You are responsible for your own dealings with your Members, including offline payments and the advice and programs you deliver (see sections 8 and 15).
15. Indemnity
If you are an Operator, you will indemnify us against reasonable losses, damages, and costs (including reasonable legal fees) arising from third-party claims (including claims by your Members) relating to: (a) your processing of Member personal data; (b) your offline payment, pricing, or refund dealings; (c) the programs, content, or advice you deliver through Atlas, including any injury claim; and (d) intellectual property in material you upload. All users will indemnify us against claims arising from their breach of section 8 or of the content warranties in section 9. This section survives termination. (Consumers’ liability is governed by section 14A and applicable law, not by this indemnity.)
16. Events outside our control (force majeure)
We are not in breach of these Terms, and our obligations are suspended for the duration of the event, if performance is prevented or delayed by events beyond our reasonable control — including failures of third-party hosting, connectivity, or sub-processors, power or internet outages, strikes, or natural events. If the event continues for a prolonged period, either of us may end the affected part of the arrangement on notice.
17. Suspension & termination
- You can stop using Atlas at any time and may delete your account (in-app, or by contacting us).
- We may suspend or terminate your access if you breach these Terms, if required by law, or if we reasonably need to protect the Service or other users. Where practical, we’ll give notice.
- On termination or suspension, your right to use the Service ends. We retain, return, or delete personal data as described in the Privacy Policy, including where an account is suspended or terminated and for Member data an Operator entered when that Operator’s account ends.
- Survival: any provision that by its nature is intended to survive termination continues to apply — including the fee/ledger and payment disclaimers (section 7), Content and IP terms (section 9), the health disclaimer (section 12), data-protection roles (section 13), the liability limits (section 14), the indemnity (section 15), governing law/disputes (section 20), and the general terms (section 21).
18. Changes to these Terms
We may update these Terms as Atlas evolves.
- For Operators: we may update the Terms on reasonable notice; continued use after the effective date means acceptance.
- For Members (consumers): we may change these Terms or the Service for a valid reason (for example legal or regulatory change, security, a change to a feature, or to reflect new functionality). For any change that materially and adversely affects you, we’ll give you at least 30 days’ prior notice (see section 19) and you may reject the change and close your account without penalty before it takes effect. Changes required by law may take effect sooner.
The “Last updated” date shows the latest version.
19. Notices
We may give you notices by email to the address on your account or by in-app message; a notice is treated as received 24 hours after we send it. You’re responsible for keeping your email address current. You give us notice at aris@myatlas.fit.
20. Complaints, governing law & disputes
- Complaints first. If something’s wrong, email aris@myatlas.fit — we aim to acknowledge within 5 business days and resolve complaints promptly. If you are a consumer, you keep your statutory rights and may also contact the Cyprus Consumer Protection Service or another competent alternative-dispute-resolution body.
- Governing law. These Terms and any dispute arising from them are governed by the laws of Cyprus.
- Jurisdiction. For Operators, the courts of Cyprus have exclusive jurisdiction. For Members who are consumers, this does not deprive you of your right, under Regulation (EU) 1215/2012, to bring or defend proceedings in the courts of your EU country of residence, and you keep the benefit of mandatory protections of the law of that country.
21. General
- Entire agreement — these Terms, the Privacy Policy, and (for Operators) any plan terms are the whole agreement between us about the Service.
- Severability — if any part is unenforceable, the rest continues to apply.
- Waiver — not enforcing a term isn’t a waiver of it.
- Assignment — you may not transfer your rights without our consent; we may assign ours as part of a business transfer, on notice.
- No partnership/agency — nothing here creates a partnership or agency between us.
22. Contact
Questions about these Terms: aris@myatlas.fit.
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